Privacy Policy

La Popular Bakery LLC – Privacy Policy Effective Date: January 6, 2026 La Popular Bakery LLC (“La Popular,” “we,” “us,” “our”) values your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website/store and services.1) Information We CollectWe may collect the following information:Contact information: name, phone number, email addressOrder information: items purchased, pickup/delivery location, notes you providePayment/transaction details: confirmation details from our payment processor (we do not store full credit card numbers)Website/device data: IP address, device/browser type, and basic analytics/cookies (depending on platform settings)2) How We Use Your InformationSMS Order Updates (Optional): By checking this box, you agree to receive automated SMS text messages from La Popular Bakery LLC about your order (e.g., order confirmation, delivery/pickup updates, and customer support). Consent is not a condition of purchase. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel, HELP for help.We use your information to:Process orders and provide customer supportProvide pickup/delivery coordination and order updatesSend transactional communications (including SMS if you opt in)Prevent fraud and protect our customers and businessImprove our services and operations3) SMS / Mobile InformationIf you opt in to receive text messages, we may send transactional SMS messages related to your order (examples: order status, delivery/pickup time windows, and location updates).Mobile information (phone numbers) will not be shared or sold to third parties or affiliates for their marketing or promotional purposes.You can opt out of SMS at any time by replying STOP. For help, reply HELP or contact us using the information below.4) How We Share InformationWe may share limited information with service providers that help us operate, such as:Ecommerce/checkout providers (e.g., Square)Messaging providers (e.g., Twilio)Payment processors and fraud-prevention toolsHosting/analytics tools (if enabled)We share only what is necessary to provide our services and run our business.5) Data RetentionWe keep personal information only as long as needed for:Order fulfillment and supportLegal, tax, and accounting requirementsSecurity and fraud prevention6) SecurityWe use reasonable safeguards to protect your information. No method of transmission or storage is 100% secure.7) Your ChoicesSMS: Reply STOP to unsubscribe; reply HELP for help.You may contact us to request access or correction of certain information (subject to legal/recordkeeping requirements).8) Children’s PrivacyOur services are not intended for children under 13, and we do not knowingly collect information from children under 13.9) Changes to This PolicyWe may update this Privacy Policy by posting a new version with an updated effective date.10) Contact UsOwner: Eli BarajasEmail: elibbarajas28@gmail.comPhone: (509) 439-0039Address: 405 Government Rd, Mattawa, WA 99349, USAOpening Hours:Tuesday: 8 AM–8 PMWednesday: 8 AM–8 PMThursday: 8 AM–8 PMFriday: 8 AM–8 PMSaturday: ClosedSunday: 7 AM–7 PMMonday: 8 AM–8 PM

Terms of Service

January 6, 2026 These Terms of Service (“Terms”) govern your use of our website/store and services.1) Acceptance of TermsBy accessing our site, placing an order, or opting in to receive SMS notifications, you agree to these Terms.2) ServicesLa Popular Bakery LLC sells baked goods and provides pickup and/or delivery services. Routes, pickup locations, delivery windows, and inventory may change due to operational needs.3) Orders, Payments, and ChangesOrders are placed through our online store. Payments are processed through our payment providers. Because many items are prepared in advance, changes or cancellations may not always be possible after an order is submitted.4) Delivery & PickupDelivery/pickup time windows are estimates and may change due to traffic, weather, route adjustments, or other factors. You are responsible for providing accurate contact information and for arriving within the pickup window when applicable.5) SMS/Text Message Terms (Order & Delivery Updates)Twilio/carriers expect SMS disclosures to include purpose, frequency, rates, opt-out, and help instructions.Program NameLa Popular Bakery Delivery Updates (“SMS Program”)Message PurposeIf you opt in, we send transactional text messages related to your order, including:Order confirmations/status updatesDelivery/pickup time windowsPickup location updates (city/location changes)Dispatch/route notifications tied to your orderOpt-In (Consent)You opt in by providing your phone number at checkout (or on an opt-in form) and agreeing to receive SMS updates about your order/delivery.Message FrequencyMessage frequency varies by order activity (for example, multiple messages per order during active delivery windows).Message/Data RatesMessage and data rates may apply.Opt-OutReply STOP to unsubscribe at any time. You may receive one final confirmation message.HelpReply HELP for help, or contact us at (509) 439-0039 or elibbarajas28@gmail.com.Carrier DisclaimerCarriers are not liable for delayed or undelivered messages.6) Acceptable UseYou agree not to misuse our website/services, including attempting unauthorized access, submitting false information, or using the service unlawfully.7) DisclaimerServices and products are provided “as is” and “as available,” to the fullest extent permitted by law.8) Limitation of LiabilityTo the fullest extent permitted by law, La Popular Bakery LLC is not liable for indirect or consequential damages arising from use of our services, delivery delays, or SMS delivery issues.9) Changes to These TermsWe may update these Terms by posting a new version with an updated effective date. Continued use means you accept the updated Terms.10) Contact UsOwner: Eli BarajasEmail: elibbarajas28@gmail.comPhone: (509) 439-0039Address: 405 Government Rd, Mattawa, WA 99349, USAOpening Hours:Tuesday: 8 AM–8 PMWednesday: 8 AM–8 PMThursday: 8 AM–8 PMFriday: 8 AM–8 PMSaturday: ClosedSunday: 7 AM–7 PMMonday: 8 AM–8 PMLa Popular Bakery LLC – SMS Consent & Delivery UpdatesWe send SMS messages only to customers who provide their phone number and agree to receive order/delivery updates.What We TextTransactional messages related to your order, such as:Delivery/pickup time windowsPickup location updatesOrder status updatesHow You Opt In (Checkout Consent)You opt in during checkout when you:Enter your phone number, andAgree to receive SMS order and delivery updates from La Popular Bakery LLC.Required DisclosuresMessage frequency: Varies by orderMessage & data rates may applyOpt out: Reply STOP to unsubscribeHelp: Reply HELP for help, or call (509) 439-0039 / email elibbarajas28@gmail.comContactOwner: Eli BarajasEmail: elibbarajas28@gmail.comPhone: (509) 439-0039Address: 405 Government Rd, Mattawa, WA 99349, USA